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Ricky has over 17 years' experience in business development, operations management in design & marketing, food & beverages and vending operations. Competence in business negotiations, operations management, human resources management, customer interface, relationship and supply chain management.
Co-founded and launched a new retail brand "SmartRetail" in 2016. Responsible for managing the group business strategy, operations, logistics, sales and marketing. We are an innovative developer of smart automated retail solutions looking to disrupt the traditional vending machine. We have developed our own SmartRetail machines that are IoT platforms capable of real-time remote controlling and monitoring of the machine, act as an interactive marketing platform, allows redemptions and loyalty awards, access social media and other potential Big Data applications etc. We have recently integrated some basic artificial intelligence features into our machines. Visit us at www.smartretail.co or email me at email@example.com
Appointed as General Manager in 2014 and co-founded a new brand "Wicked Addiction" in 2015. Responsible for managing the group business strategy, operations, logistics, sales and marketing. Health Addiction was founded in 2009 as a healthy vending machine operator in Hong Kong, specializing in healthy snacks and beverages. We currently own and operate close to 500 machines in Hong Kong & Singapore, including Corporate (investment banks, law firms, large corporations, hospitals) and Education (international schools, universities) clients. Please visit us at www.health-addiction.com or contact me at firstname.lastname@example.org for more information.
Appointed to oversee the business performance of the Food & Beverage Business Unit/Cooked Deli Food Court/Little Mermaid Bakery; develop the business sales strategy and monitor the related department to meet sales target and to continuously improve business by maximize the profit of the F&B business unit by analyzing performance and budget control. Negotiate with tenants and landlords in terms of contract management issue; work closely with Store Development Team to create and implement the fleet-wide initiatives from design, build and execution; ensure food quality and safety is in compliance with local law and QA policies; plan and execute business plans and strategies, both short-term and long-term; manage and provide training for staffs in the department to ensure professional performance.
Appointed to lead the entire business management function of the company in 2004 to take charge the business development, operations and the food factory plant for their routine day to day production, logistics to sales operations.
Appointed to lead the in-house design & marketing team, plan and manage a series of implementation rebranding programme of the company in 2001. In 2002, Ricky's was promoted to the oversee the Marketing Dept of the group and contributed in the project for the Hong Kong Top10 Brandnames Award 2002 from brainstorming, gathering information, making application to fnal presentation. LAMEX has gone through 2 rounds of selection and successfully achieved the award out of 30 applicants.