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Tapestry, Inc. is a New York-based house of modern luxury lifestyle brands. Our company’s portfolio includes the Coach, Kate Spade New York, and Stuart Weitzman brands. Our company and our brands are founded upon a consumer-led view of luxury that stands for inclusivity and approachability.
Defined by inclusivity rather than exclusivity, Tapestry is a global house of brands that embrace the exploration of individuality. We believe that true luxury is a freedom of expression that ignites confidence and authenticity.
Effective October 31, 2017, we changed our name from Coach, Inc. to Tapestry, Inc. to establish a strong and distinct corporate identity, while enabling our brands to express their unique proposition to consumers. The name Tapestry reflects our core values of optimism, inclusivity, and innovation and speaks to creativity, craftsmanship, and authenticity on a shared platform.
- Contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training.
- Responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations.
- Represent Coach or Kate Spade to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.
The successful individual will leverage their proficiency to...
- Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
- Tailor approach to different customers by reading cues
- Build long-term relationships with clients, such as loyalty program (Clienteling)
- Services all customers according to the Tapestry approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
- Participates as a team member and encourages team to meet and exceed performance standards
- Consistently uses Coach or Kate Spade Communication tools to remain informed of individual performance, store performance and company information.
The accomplished individual will possess...
- Individual who are passionate about retail and service industry are welcome to apply.
- Individual with retail experience may be considered for senior position.
- Excellent client service and communication skills
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