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There are many foreigners visiting Don Quijote daily, and problems often occur due to the language barrier. With my colleagues, we help foreign customers and Japanese staff communicate with each other through FaceTime. I was in charge of Thai and English interpretation, and sometimes, Chinese. After working in this position, I have improved my customer service skill tremendously and learned to maintain professionalism regardless of the situation.
CoinBeyond was a startup company in Bellingham, focusing on creating Bitcoin payment system app for smartphones. Back in 2014, Bitcoin was a nobody. My responsibility was raising awareness about Bitcoin and the company through social media and blog posts. Occasionally, I also collaborated with my colleagues to come up with a marketing plan, analyze target audience and organize a fundraising community event. Throughout this job, I've learned to write online contents and publish them regularly at the right time when users are most active on the social media. I have also had the opportunity to plan and execute my own marketing campaign.
My responsibilities include researching for information, interviewing sources and writing weekly news stories to be published. Each staff was required to write at least two stories every week and each story requires three human sources. Consequently, I had to interview, in minimum, six people weekly. Needless to say, this job was very fast-paced and deadline-driven. Throughout this job, I have developed excellent time management and writing skills. Further, occasionally, I was also given the responsibility of supervising new employees, which helped improve my leadership skills tremendously.