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Mexican born with an Italian, Argentinian, and a pinch of Spanish background. Passionate for languages, art, culture, and travelling. A highly motivated person with a unique combination of language skills, technical and scientific knowledge acquired during a vast academic and professional experience in Mexico, Germany, Switzerland and Sweden. Enjoys being a digital nomad, and part of international projects.
Stravito is like Spotify and Google on steroids for a company’s internal marketing documents and data. It helps decision-makers get insight knowledge and expertise quickly. Stravito offers a seamless cross-organisation sharing between divisions and regions. The first solution to bring consumer tech UX that today’s professionals expect!
Key Achievements: • Remote collaboration in several languages (Spanish, English, French, Swedish, etc.) in the fast pace growth of this promising start-up from Sweden.
Handled customer complaints, seeking assistance when necessary, ensuring issues were solved to the satisfaction of the customer and the company. An active participant in the training of staff members. Responsible for the store's finances, preparing profit and loss statements, establishing, maintaining, and coordinating the implementation of accounting and accounting control procedures, manual filing systems, etc.
The jobs were exclusively digital and transmitted online. Assignments' delivery was coordinated through an automated deadline management system.
Key Accomplishments: • Delivered thorough document translation from German to Spanish, Italian and English on topics such as finances, pharmaceutical market research, product descriptions, advertising content, tourism, technical instructions and mobile applications source code. • Accurate transcription of audio files. • Thrill data research, enrichment and cleansing. • Surveys for market research purposes.
Cash Office & Sales Associate at TK Maxx Göttingen
Managed the accounting system of the store, prioritized and maintained correspondence, document management processes, and filing systems; received and responded to emails and calls. Strongly involved with the whole managing of the store (stock, display, merchandising, etc.). An active participant in the set-up of new TK Maxx stores throughout Germany and training of staff members.
Key Accomplishments: • Committed shrinkage (loss prevention) and fitting room specialist, contributed to several apprehensions and improved the company’s profitability. • Awarded several times for offering a great customer service experience (TK Maxx Wow!).
• Fostering and promoting friendship, strengthening cultural relationships between Mexico and Germany.
• "La Ignorancia sobre los Tacos: Mitos y Verdades", February 5, 2015 • "Frida Kahlo: Naturaleza Viva", February 5, 2015 • “Cada quien habla como le va en la feria”, February 23, 2015 • "El origen del guacamole contemporáneo", March 31, 2015 • "El precio de la belleza; el lado obscuro de México", April 2, 2015
Coordinated the pool of German proofreaders while meticulously enhancing the existing COMSOL Multiphysics’ user’s interface in Spanish. ProvAnided supreme attention to detail and skilled technical translation (English – German, English – Spanish) of new modules through computer-aided translation software DéjàVu.
Key Accomplishments: • Settled down the translation memories for the users’ interfaces in Spanish, English and German.
Orchestrated daily office processes and procedures to ensure competent inbound and outbound multi-lingual customer care in Spanish, French, English, Italian and German for the largest private Swiss telecommunications provider Sunrise Communication AG, as well as its subsidiary companies Yallo, ALDI SUISSE mobile and RedBull mobile.
Key Accomplishments: • Contributed to expedite the back office response process for residential customers by formulating templates in diverse languages.
Managed the billing system for residential and business customers, while keeping inbound and outbound customer service. Capable of working with large volumes of information and sharp problem-solving capability. Highly involved with the whole managing of the online store and sites (logistics, marketing, advertising, etc).
Methodological approach, decision-making ability, frustration and overcoming, motivation. All these aspects are demanded and strengthened during the event, whereby an unusual, perhaps even an alien environment is opened up to the development of competencies: an own artistic creative process.
Open gallery exhibition at Rauschenwasser's Studio in Bovenden.
• Bachelor thesis on the topic "Telescope coupling with fibre optics cable" at the Institute for Astrophysics of the Georg-August University of Göttingen • Major fields of study: Laser technology, Optics and Photonics, Plasma technology, Material processing, Analytical measurement technology and Vacuum and Cryotechnology
• Collaboration at the Institute of Materials from Monterrey Institute of Technology and Higher Education, Campus Mexico State (ITESM-CEM) for a vacuum nitruration project • DJ, broadcaster and interviewer at the student radio station "Frecuencia CEM", Mexicotazos radio broadcast. • Participant at the XXVIII Oral Communication Contest at the Monterrey Institute of Technology and Higher Education, Campus Mexico State (ITESM-CEM).
• Advanced Conversation (C1)
2018-2 - 2018-5
• Swedish Crash course (A1)
2018-6 - 2018-6
• Italian as a foreign language (B1)
2015-2 - 2015-6
• German as a foreign language (A1, A2, B1, B2, C1)
2006-5 - 2007-2
• Job application and integration coaching.
2017-6 - 2017-6
Vereine/ AGs/ ehrenamtliche Arbeit
Cultural Integration Tutor at the Student's Union Göttingen
• Promoted interculturalism between international and German students. • Attentive to fostering trusting relationships in case of language barriers, dealing with public authorities and matters concerning the student’s residence. • Acted as a diplomatic communicator in cases of intercultural conflicts and misunderstandings.
Key Achievements: • Successfully organized and coordinated language exchanges among the residents and a Spanish course for beginners. • Enhanced the Website and its content by translating it into English, Spanish, Italian, French and coordinated a Chinese translation.
2008-4 - 2013-9
Member of the Internal Affairs Committee at the Student's Union Göttingen
• Verified and approved relocation and lease extension applications. • Took care of complaints and contributed to finding a peaceful resolution to conflicts between residents. • Developed performance reviews of tutors based on their accomplishments and execution of tasks.
2018-7 - 2018-7
Deutsche Sprachprüfung für den Hochschulzugang (DSH)
TK Maxx Wow!
TK Maxx Wow!
Fakultät Naturwissenschaften und Technik - Bachelor-Studiengang BSc Physikalische Technologien (Göttingen)