Projects
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Casio G Factory Retail Loyalty
- A CRM & Loyalty Program for Casio Time Piece Retail Business
- To know the retail customers, in the aim to engage the customers to achieve customer retention and increase pocket shares through cross-sell and upsell campaigns
- Enable experiential rewards to loyal customers through the program, e.g. invitation to Event and Limited Edition Time Piece Sales.2015-2 - 2018-11
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Sephora Regional CRM Program
Sephora wanted to revamp their regional Loyalty Program - Sephora Beauty Pass, to enable their customers to be able to earn loyalty points in any Sephora shop across Asia, including the Online store.
My company was awarded the project to help revamped the CRM system and the campaigns management system.2014-3 - 2018-11
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f'east CRM Program for Far East Organization
- A CRM Program for Far East Organization's (FEO) Most Valued Customers across their Business Division (Property, Hospitality, Retail Malls and F&B).
- Utilize Mobile Marketing, Email Marketing, Web Marketing and CRM & Loyalty strategy to enhance customers engagement, enhance retention and promote customer loyalty
- Leverage on FEO businesses (Hotels, F&B chains and Retail Malls) as the elements to bring experiential rewards to the high-value customers.2014-2 - 2018-11
What I'm good at
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0business development
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0Operation Management
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0Customer service
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0Customer Success
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0Client Relations
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0Client Management
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0Program Management
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0Project management
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0Lead management
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0Data Analytics
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0Account Management
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0Loyalty Marketing
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0Mailchimp
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0WordPress
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0Email Marketing
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0google analytics
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0Content Marketing
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0Inbound Marketing
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0CRM
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0Editorial skill
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0Creativity
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0Copywriting
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0Facebook ads
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0Google Adwords
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0Planning
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0Numerical data management
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0Web marketing
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0Google Analytics
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0Excel
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Wanted Score
40